Last week, we were invited to attend a two day training session hosted by Otolift, where our senior engineer Keith received in depth training on the Otolift range, including fault finding, servicing and the installation of the Otolift Smart Modul-Air.
The training was an opportunity for us to get valuable hands on experience and technical insight, helping us continue to deliver high quality stairlift installations and reliable aftercare support for our customers.
Why Ongoing Stairlift Training Matters
For us, training is so much more than just learning product specs. It’s about making sure every customer receives a professional, reliable and most importantly safe service from us.
Whether we’re carrying out a new stairlift installation, annual service, or attending a breakdown callout, staying up to date with manufacturer training ensures our engineers have the knowledge and confidence to support our customers.
We pride ourselves on building strong relationships with the manufacturers we work alongside. Working closely with these trusted brands within the industry, helps us ensure we’re providing our customers with the highest quality stairlift solutions.
Putting Training Into Practice
Following the training, our senior engineer Keith headed straight back out on the road for a busy week of stairlift installations and services.
Every home, staircase and customer story is different, which is why ongoing training and technical development are such an important part of what we do.
A huge thank you to Otolift for hosting us, providing the incredibly valuable training, and looking after Keith over the two days.
If you’d like to find out more about our stairlift range, our aftercare and support, or the Otolift Smart Modul-Air, get in touch with the team today.