About Candor Care

Supporting independence through assisted mobility solutions

Mobility installers Leicestershire

Candor

Who we are

We’re assisted living equipment installers, based in Coalville, Leicestershire

Established since 2004, we’re installers of bespoke assisted living equipment including, stairlifts, ceiling track hoists, homelifts, access ramps, accessible bathrooms and changing tables, all designed to provide you with the confidence to move freely around your home. 

We genuinely care about each and every customer we support. From your first enquiry, through to installation and aftercare, we’re with you every step of the way.

We treat every customer like they’re part of our family. It might sound a little cheesy but it’s true. We’re a family run business afterall! From two brothers and a father son duo in our installation team, to a husband and wife team across sales and marketing, we really are your family away from your family.

It’s this approach that’s reflected in the feedback we receive and we couldn’t be more proud of the kind words that have been written about the quality and care received by our customers.

With options to suit all budgets, including new, reconditioned and rental, we pride ourselves on providing trusted support, every step of the way. 

We know this can be a big decision, so we offer a FREE, no obligation quote, giving you the freedom to decide when the time is right.

Track Hoists installer
Image of an OtoLift Air Smart installed by Candor Care

+95
Years Of Combined Industry Experience

Values

Candor Care values

Why Candor Care

Candor Care is built on two principles:

Candor — the quality of being sincere, honest and truthful
Care — to look after and provide for the needs of

Together, they guide how we serve our customers, with openness, respect, and professionalism.Because every person deserves comfort, dignity, and independence in their own home.

Honesty builds trust. Care builds confidence. Together, they define who we are.

Meet the team

Our team

Great work starts with great people. Meet the team who brings expertise, creativity, and genuine care to everything we do. This is your chance to put a face to the name and see who’s supporting you behind the scenes.

Alan Ferguson

Alan Ferguson

Managing Director

Sean Haberfield

Sean Haberfield

Sales Manager

Image of Chris Davies our Sales Surveyor

Chris Davies

Sales Surveyor

Image of Ailish Davies our Marketing Coordinator

Ailish Davies

Marketing Coordinator

Image of Carol West our Customer Service Manager

Carol West 

Customer Service Manager

Mark Eckett – Senior Installation Engineer

Mark Eckett

Senior Engineer

Paul Eckett – Hoist Installation Engineer

Paul Eckett

Engineer

Image of Dan Harwood our Stairlift Engineer

Daniel Harwood

Engineer

Image of Jo Ambrose our Financial Controller

Jo Ambrose

Financial Controller

Image of Keith Dawson our Senior Engineer and Workshop Manager

Keith Dawson

Senior Engineer and Workshop Manager

Image of Brian Wilkes our Service and Repair Engineer

Brian Wilkes

Service and Repair Engineer

Image of Harvey Harwood our Apprentice

Harvey Harwood

Engineer Apprentice