About Candor Care
Supporting independence through assisted mobility solutions
Candor
Who we are
We’re assisted living equipment installers, based in Coalville, Leicestershire
Established since 2004, we’re installers of bespoke assisted living equipment including, stairlifts, ceiling track hoists, homelifts, access ramps, accessible bathrooms and changing tables, all designed to provide you with the confidence to move freely around your home.
We genuinely care about each and every customer we support. From your first enquiry, through to installation and aftercare, we’re with you every step of the way.
We treat every customer like they’re part of our family. It might sound a little cheesy but it’s true. We’re a family run business afterall! From two brothers and a father son duo in our installation team, to a husband and wife team across sales and marketing, we really are your family away from your family.
It’s this approach that’s reflected in the feedback we receive and we couldn’t be more proud of the kind words that have been written about the quality and care received by our customers.
With options to suit all budgets, including new, reconditioned and rental, we pride ourselves on providing trusted support, every step of the way.
We know this can be a big decision, so we offer a FREE, no obligation quote, giving you the freedom to decide when the time is right.
+95
Years Of Combined Industry Experience
Values
Candor Care values
Why Candor Care
Candor Care is built on two principles:
Candor — the quality of being sincere, honest and truthful
Care — to look after and provide for the needs of
Together, they guide how we serve our customers, with openness, respect, and professionalism.Because every person deserves comfort, dignity, and independence in their own home.
Honesty builds trust. Care builds confidence. Together, they define who we are.
Meet the team
Our team
Great work starts with great people. Meet the team who brings expertise, creativity, and genuine care to everything we do. This is your chance to put a face to the name and see who’s supporting you behind the scenes.
Alan Ferguson
Managing Director
Sean Haberfield
Sales Manager
Chris Davies
Sales Surveyor
Ailish Davies
Marketing Coordinator
Carol West
Customer Service Manager
Mark Eckett
Senior Engineer
Paul Eckett
Engineer
Daniel Harwood
Engineer
Jo Ambrose
Financial Controller
Keith Dawson
Senior Engineer and Workshop Manager
Brian Wilkes
Service and Repair Engineer
Harvey Harwood
Engineer Apprentice



