About us

Candor Stairlifts was set up in 2004 to supply stairlifts mainly to Local Authorities and Private end users throughout the Midlands.


The name ‘Candor’ comes from the Latin spelling for ‘Candour’ “The state or quality of being frank, open, and sincere in speech or expression; freedom from bias; fairness; impartiality”.

At Candor Stairlifts we believe each stairlift solution should be tailored to meet the user’s individual needs. 


Managing Director, Alan Ferguson explains “As our name would suggest we give open, honest and impartial advice and have a caring attitude towards our customers.  We take a professional approach to assessing our customer’s requirements and guarantee not to supply products which are not suitable for the user’s needs.  Stairlifts are definitely not a ‘one size fits all product’, we offer a range of stairlifts that have been selected firstly for quality and which meet the varying needs of our customers.  If we feel that a stairlift is not the right solution for the customer then we won’t sell them one.  We do not employ commission based sales people and will never pressure a customer into making a decision”


Based in Ashby-de-la-Zouch in the East Midlands we supply stairlifts in our home county of Leicestershire and also cover Derbyshire, Nottinghamshire, Staffordshire, Shropshire, Warwickshire, Worcestershire and the West Midlands. 

Our stairlifts are installed by our trained engineers and are guaranteed for 12 months, we also offer ongoing support in the form of a service contract or extended warranty. Please see aftercare.

Candor Stairlifts are members of The British Healthcare Trades Association (BHTA) which is the UK's oldest and largest healthcare association (founded in 1917). www.bhta.net
At the heart of the association is the Code of Practice, which sets out the standards that all members must meet to demonstrate best practice in their business dealings. The Code of Practice is recognized as the UK industry standard and means that members such as ourselves trade ethically and professionally.


If you are considering buying a Stairlift for yourself or a relative, contact Candor Stairlifts to arrange a free home visit without obligation or alternatively request a brochure.


Thanks for visiting our website. 



Impartial advice

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